X2 Alky... I thought that was a harsh post too. It is principle the original poster is talking about. The principle is that he bought something on the pretense it was "as described" to him. It was not to his expectations based on what he was sold- plain & simple. BTW: "7K" is still a lot of money to people in this economy. He did not set out to buy a used or DEFECTIVE trailer either!! Pretty harsh words from a one-time poster... arrogant too. Think about it- you were not there, did not see it, did not loose the money, get the run-around, etc... why not consider what he has had to deal with??? He came here to forewarn everyone about his experience. I appreciate that. Maybe this will not happen to someone else. Not only that, if that is how the company wants to operate, then there should be a consequence. JMO.