You can believe one thing. Your buisness will suffer b-c of this one incident. The WWW is a powerful tool. Very!!
agree 100% with Frankie on this, I have done chassis work for guys that wont have their cars out for a couple of years yet, but still, you gotta stand behind your product even 2 years later.
Scot, you are loosing more money than if you had delt with it in a professional manner in the first place.
Many people read these forums and dont post, so it is not just a few of us country hillbillies hanging out here. Just look, there are over 7000 views on this thread alone... that is a lot of hillbillies, isnt it?
Even now, if you fixed the motor no charge and shipping no charge, the damage to your buissness is done.... It can take years to recover...
Too bad, if your business is as good as you say it is....
Some guys will spend dollars to save pennies.... :roll: